Terms and Conditions
Please read the following carefully before placing any order.
Sin (Gluten Free Goodies) Ltd want to ensure you are completely satisfied with your brownies and/or cakes and that you will want to order more as well as pass our details onto your friends. Sin (Gluten Free Goodies) Ltd will do everything it can to make sure you receive the freshest gluten free brownies and/or cakes as efficiently as possible. All sales are subject to Sin (Gluten Free Goodies) Ltd’s conditions of sale as printed. Sin (Gluten Free Goodies) Ltd will not be bound by any variation waiver or addition to these terms unless the same is agreed in writing. These conditions will supersede and override any conditions of purchase stipulated by the customer unless any condition is agreed by us in writing.
Product Description, Quality and Storage
Sin (Gluten Free Goodies) Ltd recommends that the brownies and cakes should be eaten by the best before dates as stipulated on the packaging. I would advise to store in the refrigerator especially when the weather gets warmer. Or freeze them and take one out an hour before you want to eat it!
It is the responsibility of the customer to keep the cakes in the manner prescribed by us and those rules prescribed for under Health and Safety regulations.
The brownies and cakes are baked in a Grade ‘A’ BRC accredited factory that does handle products containing nuts, however Sin (Gluten Free Goodies) Ltd does aim to prevent cross contamination by having separate storage areas and ensuring a thorough cleaning process takes place before the cakes are baked.
Gluten Free Goodies reserve the right to amend or alter products without prior notice.
Cancellation, amendment of orders and refunds
All the cakes leaving Sin (Gluten Free Goodies) Ltd are in perfect condition and carefully packaged. In the unlikely event that you do receive damaged cakes please let Sin (Gluten Free Goodies) Ltd know within 24 hours of receiving them. You will be asked to return all the cakes to us, in their original packaging via recorded delivery. Sin (Gluten Free Goodies) Ltd will then be happy to offer a full refund. Please be aware that you will be liable for any postage costs if you return cakes without first contacting Sin (Gluten Free Goodies) Ltd.
Orders can be cancelled or amended up to 11am, the day after ordering. After that time the order will have gone into production and it is too late to cancel.